chachi power project
Data Handling promise
We will always try to keep your data safe and secure
If there is a breach in the data we hold we will inform you within 72 hours of that breach to tell you what information has been accessed.
Any data The Chachi Power Project collects will be processed fairly and lawfully
We will only use your data to let you know about Chachi Power Project events and activities that we think will be of interest to you, if you give us your consent to do that.
You can decide at any time that you don’t want to hear from us again. We will provide an unsubscribe link in all items of marketing communication we send.
We support any request to have personal data corrected or completed, transferred to another organisation, prohibited for certain uses, or removed completely. We will complete this all in the stipulated one month time requirement. Simply email email@example.com to arrange this.
We will store your data until you ask us to remove it from our database or when The Chachi Power Project no longer operates, whichever is sooner. Google Analytics has been set up to automatically delete user data after 50 months from when it was collected.
Any data held by The Chachi Power Project has either been explicitly consented to our use, by the owner of that data or, if a contract or agreement has been entered into i.e an event ticket has been purchased then we will use the data provided to fulfil that contract or agreement.
We also use Google Analytics to understand more about who visits The Chachi Power Project website so we can better understand who our clients are. You consent to this data being collected is activated when you 'Accept' the Cookies Controller. Learn more about Cookies here.
What data do we store?
If you sign up to The Chachi Power Project Newsletter via the website then the Wix website platform has been set up to ask you for your first name, last name and your email address. We will also store your business name if submitted via email communication at a later date. We will always ask for your consent to hold any and all of this data.
In addition to the basic data we actively hold, supplementary data may be collected by the various platform's used by The Chachi Power Project to interact with the public. All of these platforms and their privacy policies can be found in the: "Your Data and where it exists in relation to The Chachi Power Project" section below.
If you would like to know what data we currently hold on you please contact firstname.lastname@example.org and we would be happy to let you know.
How we use your information and why we use it
We use your information in a number of different ways:
Your name & email address:
HOW WE USE YOUR INFORMATION: To allow us to create and use distribution lists to send you mailings and information via email marketing campaigns about our work that we think you will be interested in.
WHY WE USE IT THIS WAY: We want you to know about events that we think are relevant to your work and interests
HOW WE USE YOUR INFORMATION: To send you information about events you have booked to attend
WHY WE USE IT THIS WAY: We want to make it easy for you to find your way to the venue, at the right time and on the right date, and to know what the event is about. We have to do this to fulfil our contract to you.
HOW WE USE YOUR INFORMATION: To find out your views and opinions on events and activity
WHY WE USE IT THIS WAY: We have a commitment to gathering your views to inform our work, and will sometimes ask for your views on specific issues – but we won’t share your details unless you say we can
Your contact historY:
HOW WE USE YOUR INFORMATION: To provide customer service and support
WHY WE USE IT THIS WAY: It is helpful for you and us to have notes on some our interactions securely stored in our database so we can best manage any query you contact us about.
Your responses to surveys, competitions and feedback forms:
HOW WE USE YOUR INFORMATION: To inform our work, gather your views, improve what we do, and allow you to enter any competitions we may run
WHY WE USE IT THIS WAY: We want to make sure we are offering the most appropriate service to all our customers and so you have the chance to win any competition you enter!
location, ip address, time spent interacting with the chachi power project website
HOW WE USE YOUR INFORMATION: Google Analytics collects a variety of data about our website users. We use this to try to understand what our users find most interesting on the website, how long our users stay on each page of the site, how our users find the site e.g. via social media, via a search engine or using the URL directly.
WHY WE USE IT THIS WAY: The Chachi Power Project wants to make sure we are creating relevant and helpful and engaging content which is useful to our followers. We also want to understand more about the events our users want to attend so we can offer more of the same. We also want to understand how people find the website so we know which social media to invest our time into cultivating.
Your Data: where it exists in relation to The Chachi Power Project
The Chachi Power Project is classified as a data 'controller' but we also use a number of data 'processors' to manage the data submitted to The Chachi Power Project. Here is a list so you can understand what platforms (processors) we use:
WIX: When you visit The Chachi Power Project website Wix places certain Cookies in your browser. Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. To understand what type of cookies Wix use then please visit this page to read more.
Wix.com is certified under the EU-US Privacy Shield Framework and the Swiss-US privacy Shield Framework as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, and therefore adheres to the Privacy Shield Principles.
MailChimp is certified to the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework, so it can transfer The Chachi Power Project's subscribers’ personal data outside of the EU data servers to MailChimp data servers in the U.S. if it requires, in a safe and secure method. Please be aware that The Chachi Power Project has completed a data processing agreement with MailChimp.
SOCIAL MEDIA: If you choose to follow The Chachi Power Project via Facebook, Instagram or Twitter then The Chachi Power Project will not have direct access to your contact details. We reserve the right to contact you via those platforms to respond to any queries you may have asked, but you are under no obligation to reply or continue to follow, if you so wish.
What we will not do with your data
We promise that we will not share your contact details with a third party unless to transfer it to our MailChimp account.
The Chachi Power Project will not transfer your data outside of the United Kingdom apart from when storing on MailChimp's US data servers.
If you have any questions relating to your data then please don't hesitate to ask us a question.
Simply email email@example.com
You can find more details about your consumer data rights by visiting ICO.